Okta Support System incident and 1Password

Okta Support System incident and 1Password

Pedro Canahuati by Pedro Canahuati on

We detected suspicious activity on our Okta instance related to their Support System incident. After a thorough investigation, we concluded that no 1Password user data was accessed.

On September 29, we detected suspicious activity on our Okta instance that we use to manage our employee-facing apps. We immediately terminated the activity, investigated, and found no compromise of user data or other sensitive systems, either employee-facing or user-facing.

Since then, we’ve been working with Okta to determine the initial vector of compromise. As of late Friday, October 20, we’ve confirmed that this was a result of Okta’s Support System breach.

See our internal Okta Incident Report for additional details.

Your trust is paramount to us. Our systems and policies were able to identify and terminate this attack, and we are continuously enhancing our security measures to keep you and your data safe.

This blog post includes an incident report that was updated on October 25, 2023. We received additional logs from Okta after we finalized our prior report that confirmed Okta as the source of the incident. This update also confirms that our Google instance was not impacted by this attack.

Chief Technology Officer

Pedro Canahuati - Chief Technology Officer Pedro Canahuati - Chief Technology Officer

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