Meet Jess Plowman and Tiphanie Futu, members of 1Password’s Go-to-Market team

GTM helps our company understand the real-life problems that businesses are facing and how 1Password is best equipped to solve them. It’s a fast-growing team and we’re delighted that women like Jess Plowman, Senior Sales Development Representative, and Tiphanie Futu, Sales Enablement Manager, are playing such an integral role in its success.

Curious what it’s like to work in the GTM team at 1Password? Read on to learn about Jess and Tiphanie’s professional journeys, as well as their current role and day-to-day responsibilities.

Jess Plowman, Senior Sales Development Representative

Why did you join 1Password, and how did you end up here?

Back in 2022, I was made redundant from my previous role working as a sales development representative (SDR). I shared my experience on Linkedin and 1Password reached out to see if I would be interested in applying.

After doing my research, learning about the company’s values and meeting the team, I decided t it would be the perfect next step to develop my career. And I’ve never looked back.

What do you enjoy most about your role?

The highlights of my role involve speaking to a diverse range of people on a daily basis, learning about their needs for a password manager and how best I can assist them.

1Password’s culture focuses on development and progression, so I love helping with the onboarding process and watching my colleagues progress in the company and grow their skills. This focus on development and progression also helps me in my personal growth!

If you were interviewing for a role on your team at 1Password, what are your best words of advice?

First of all, I would 100% recommend it! We’re a friendly and welcoming team! The SDR role is a great way to get started in the cybersecurity industry, learn about sales and develop an in-depth knowledge of the product.

Remember to be yourself, be open to learning and ask lots of questions. The role is remote but you’ll never feel alone!

How would you describe your team in three words?

Supportive, hard working and fun!

Tiphanie Futu, Sales Enablement Manager

Why did you join 1Password, and how did you end up here?

In 2022, I was impacted by a round of layoffs like many other people who work in tech. At that time, the company I had been working for helped us and shared our profiles on Linkedin.

The Director of Business Development at 1Password then reached out to me to see if I’d be interested in joining her team. The business development representative (BDR) team at 1Password was just forming and I loved the idea of participating in its conception.

What’s your current role, and what are your day-to-day responsibilities?

I currently work as a Sales Enablement Manager for the BDRs, SDRs and BDR growth. My role is to provide those teams with the tools, resources, training, and processes they need to effectively do their job.

My day-to-day responsibilities include onboarding new reps, creating and sharing content for the team to leverage, and meeting with sales leaders to identify underlying issues or challenges, and craft effective solutions to address them.

You’ve transitioned roles at 1Password. What was that journey like?

Transitioning roles at 1Password was a rewarding journey marked by support and encouragement from my colleagues and leadership team. I had been with the company for over a year and was eager to explore new opportunities for professional growth.

When I noticed an opening on the enablement team, I started a conversation with my manager, Brandon, who was incredibly supportive from the outset. The leadership team’s support throughout the application process was truly encouraging. Their guidance and mentorship helped me navigate the transition smoothly.

What do you enjoy most about your role?

I enjoy the opportunity to collaborate with various teams and gain insights into their unique perspectives. Working in this way allows me to understand their specific challenges and needs, enabling me to tailor my support to suit their needs better. This collaborative approach not only fosters stronger relationships across the organization but also allows me to continuously learn and grow professionally.

Who was an influential woman that made an impact on your career to date?

So many women have had an impact on my career. My cousin, Endji, who is about to become a doctor, and my little sister who created her own business, are the best examples of resilience and perseverance. My last manager, Diana, who is always sharing career guidance and advice, and all my friends who constantly encourage me in everything that I do.

Editor’s note: These interviews have been lightly edited for clarity and brevity.

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